United Gas & Power (UGP) are a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. Although there are many energy suppliers based in Yorkshire they are solely focussed on supplying businesses across the UK.
Quality customer care is not a department at UGP, it's an attitude, and everyone at UGP believes in this underlying principle. UGP believe that a set of values is meaningless unless they underpin how we operate each time we deal with each other and with external parties. As such they have created 'The UGP Pledge' – a set of service standards, for their key stakeholder groups – employees and customers.